At FORT our goal is to package your order with attention to detail and as quickly as possible! Orders will be processed from Monday – Friday, 10am – 5pm CST. Please allow 1-2 business days for your order to be processed and packaged.
Once your order is processed, you will receive an email notifying you that your order has been shipped and a tracking number will be provided.
To help ensure orders are processed, shipped, and delivered in time for the holidays, orders should be placed no later than December 13, 2021. We cannot guarantee that orders placed after December 13, 2021 will be received in time for the holiday.
Shipping is calculated at checkout based on the following shipping policies:
Free Local Delivery (Regina, SK)
We are pleased to offer free local delivery within City of Regina limits! Any item(s) excluded from this offer are indicated so on the item page. Once you’ve placed your order, you will be notified of your delivery window via e-mail or text. Please allow 1-2 business days for local delivery.
Free Canada-wide shipping on orders $75 CAD or more! (unless otherwise posted)
This offer applies to all orders shipped within Canada (unless otherwise posted). Any item(s) excluded from this offer are indicated so on the item page. International orders do not qualify for free shipping, and are subject to additional shipping fees. These additional shipping fees along with any duties or taxes incurred upon delivery are the responsibility of the customer.
Domestic Shipping – $15 CAD (unless otherwise posted)
Flat rate shipping in Canada is $15 CAD, however, this does not apply to all items. Please note that orders which exceed the maximum weight for flat rate shipping are subject to additional shipping charges. Accurate shipping rates based on your cart will be calculated at checkout. All Canadian orders are shipped via Canada Post, UPS Standard or Fedex Ground within 1-3 business days of receipt of payment. You will be notified once your order has shipped and tracking information will be provided. Please allow 3-7 business days for delivery.
Continental US Shipping – $20 CAD (unless otherwise posted)
Flat rate shipping to the Continental US is $20 CAD, however, this does not apply to oversize or overweight orders. Orders from the US are not eligible for free shipping. All US orders are mailed via Canada Post, UPS Standard or FedEx International Ground and are released for shipment within 1-3 business days of receipt of payment. You will be notified once your order has shipped and tracking information will be provided. Duties and taxes may be payable by the customer upon receipt of parcel. Please note that oversized/overweight items are subject to additional shipping charges and are not eligible for free shipping. Please allow 5-10 business days for delivery.
note: UPS does not ship to P.O. boxes
- At this time we are only shipping to Canada & the Continental US. If you are located outside of Canada & the Continental US, please contact us at email@example.com to discuss shipping to your country.
- Once a parcel is picked up by Canada Post, UPS or Fedex, it is out of our hands and we are not responsible for delays, missing/lost packages, or shipping damage. Any amount owing upon delivery or import fees are the responsibility of the customer.
- Please keep an eye on your tracking number to ensure a successful delivery and contact the carrier if you have further questions about your parcel.
- Rejected, undeliverable and unclaimed parcels will be shipped back to FORT and any additional shipping fees, duties and/or taxes incurred will be the responsibility of the customer.
Variable Lead Times
Typically items marked as 'variable lead time' are made to order and available for us to ship to you within 2-4 weeks but availability can vary. If an item has a variable lead time it will be indicated on the product page. Upon placing your order for these items, you will be notified via confirmation email as to when you can expect delivery of your item. If you have any concerns about this, please contact us prior to completing your order for a more accurate time frame on the specific item you are looking at and we'll be happy to provide you with more information.